Shipment
Payment and dispatch
The following terms and conditions apply:
Dispatch conditions
Domestic delivery (Germany) and neighbouring countries: Österreich, EU-Länder.
Dispatch shall not be made to the following foreign islands: Französisch-Guayana,Französisch-Polynesien,Französische Süd- und Antarktisgebiete,Färöer,Grönland,Ã…land,Guadeloupe,Martinique,Mayotte,Réunion,Wallis und Futuna,Anguilla,Bermuda,Britisches Antarktis-Territorium,Britische Jungferninseln,Britisches Territorium im Indischen Ozean,Falklandinseln,Gibraltar,Cayman Islands,Pitcairninseln,St. Helena, Ascension und Tristan da Cunha,Turks- und Caicosinseln, Südgeorgien und die Südlichen Sandwichinseln,Montserrat,Saint-Pierre und Miquelon,Aruba, Saint-Martin,Neukaledonien,Saint-Barthélemy,Sint Maarten,Curaçao,Bonaire,Saba und Sint Eustatius
Dispatch costs (inclusive of legally applicable VAT)
Domestic deliveries (Germany):
Die Versandkosten innerhalb Deutschlands betragen 7,90 Euro pro Bestellung, egal wie viele Artikel Ihre Bestellung umfasst.
Deliveries to foreign countries:
Die Versandkosten nach Österreich betragen 10,90 Euro pro Bestellung, egal wie viele Artikel Ihre Bestellung umfasst. Die Versandkosten in andere EU-Länder betragen pro Bestellung 15,35 Euro zzgl. 0,60 Euro pro zusätzliches kg Gewicht.
Delivery periods
Unless otherwise specified in the quote, domestic delivery of goods shall be made (Germany) within 1 - 3 days, for deliveries abroad within 5 - 7 days from conclusion of contract (if advance payment agreed from the date of the payment instruction).
Please note that deliveries are not made on Sundays and other holidays.
If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.
In case of self-collection, we will inform you by email once the product is ready, along with the collection options. In this case, dispatch costs will not be charged.
Terms of payment
For domestic deliveries (Germany) the following payment options are available:
- Payment in cash at the time of collection
- Prepayment via transfer
- Payment via credit card
- Payment via PayPal
- Payment via PayPal Express
- Payment via Sofortüberweisung [immediate transfer]
In case of deliveries to a foreign country, you have the following payment options:
- Prepayment via transfer
- Payment via credit card
- Payment via PayPal
- Payment via PayPal Express
- Payment via Sofortüberweisung [immediate transfer]
Further details on payment
If payment is made using a credit card, your credit card account is debited in conjunction with the conclusion of the contract.
Our bank account:
IBAN: DE81 7539 0000 0000 0423 31
BIC: GENODEF1WEV
In case of questions, please contact us at the contact details mentioned in the Legal Notice.